CUSTOMER PERCEPTION ON ONLINE BANKING - A STUDY IN SELECT NATIONALISED BANKS
نویسندگان
چکیده
Banking industry in India experienced great changes the millennium of 2000 AD and later.This article is an attempt to know what generation Y Z feels perceive about their online banking experiences. Especially nationalised banks which they have patronised since youth. Data has been collected form primary sources from account holders secondary data various reports articles on banking. Further these analysed using arithmetic mean descriptive statistics. Conclusion are drawn based statistical tools.
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ژورنال
عنوان ژورنال: International journal of advanced research
سال: 2023
ISSN: ['2707-7802', '2707-7810']
DOI: https://doi.org/10.21474/ijar01/16021